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Personal Data Protection

Onepiece8 Privacy Policy – Data Protection & Player Privacy Malaysia

At onepiece8, your privacy is more than a legal obligation — it is a core value we uphold. This document clearly explains how we collect, use, and protect your personal data as a valued player.

Last Updated: 1 January 2026  |  Version 3.1
256-bit SSL Encryption

All data transmitted between your device and the onepiece8 encrypted using 256-bit SSL technology — the same security standard used by Malaysia's leading banks.

No Data Sales

Onepiece8 has never and will never sell your personal data to any third party for marketing or other commercial purposes without your explicit consent.

Full Control in Your Hands

You have the right to access, correct, transfer, or delete your personal data at any time. Contact our team and we will process your request within 14 business days.

Secure Data Storage

Your data is stored on secure servers protected by multi-layered firewalls, strict access controls, and 24/7 threat monitoring. Internal access is also restricted to authorised personnel only.

Malaysia PDPA Compliance

Onepiece8 fully complies with Malaysia's Personal Data Protection Act (PDPA) 2010. All our data collection and management processes are built around the requirements of this local legislation.

Easy to Unsubscribe

No longer wish to receive promotional emails? You can unsubscribe at any time via the unsubscribe link in the email or directly through your onepiece8 account settings.

1

Introduction

This Privacy Policy explains how onepiece8 ("we", "our platform") collects, uses, discloses, and protects your personal information ("personal data") when you use our website and services at onepiece8.bet.

We operate in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010 and relevant international data protection standards. Every data management process at onepiece8 designed to give you, as our player, maximum control.

This Privacy Policy applies to all users of the onepiece8, including unregistered visitors, registered members, and active players. By continuing to use our platform, you agree to the practices described in this Privacy Policy.

Note: This Privacy Policy should be read together with Terms & Conditions us. Both documents together form the basis of the agreement between you and onepiece8.

2

Personal Data We Collect

onepiece8 collects your personal data through a number of different methods. Below is a full overview of the types of data we collect and where it comes from:

Data Categories Example Information How It Is Collected
Identity Data Full name, MyKad number, date of birth, photo Account registration, KYC process
Contact Data Email address, Malaysian phone number, home address Account registration, profile updates
Financial Data Bank account details, eWallet numbers, transaction records Deposit & withdrawal processing
Technical Data IP address, device type, web browser, log records Automatically during platform use
Gaming Data Betting records, game history, account statistics Your gaming activity on the platform
Communication Data Support chat logs, received emails, feedback Interactions with the support team

Sensitive data such as medical information or ethnic background is not collected by onepiece8 unless you voluntarily disclose it in the context of responsible gambling. In such cases, that data is used solely to provide you with the appropriate support.

We only collect data that is necessary for the stated purpose. The "minimum collection" principle guides all our data-related decisions.

3

How We Use Your Data

onepiece8 uses your personal data for lawful and transparent purposes. Every use of data has a clear legal basis:

  • Account Management: To create, verify, and manage accounts onepiece8 yours, including the login process, security checks, and profile management
  • Transaction Processing: To process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, and to manage withdrawals to your Malaysian bank account
  • KYC/AML Compliance: To meet Know Your Customer (KYC) and anti-money laundering legal requirements in accordance with Malaysian regulations
  • Customer Service: To provide efficient support and address your enquiries or complaints via live chat, email, and other communication channels
  • Platform Security: To detect and prevent fraud, collusion, bot usage, account abuse, and other security threats
  • Platform Improvements: To analyse usage patterns and improve user experience, technical performance, and platform content onepiece8
  • Marketing Communications: To send you information about promotions, bonuses, and exclusive offers onepiece8 that is relevant (subject to your subscription preferences)
  • Responsible Gaming: To monitor gameplay patterns and identify players who may need responsible gaming support

We will not use your data for any purposes unrelated to the operation of onepiece8 without first obtaining your renewed consent.

4

Data Sharing & Disclosure

onepiece8 does not sell your personal data. However, in a limited number of situations, we may need to share your data with the following parties:

  • Payment Providers: Service providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX-participating banks receive only the data necessary to process your transactions
  • Gaming Service Providers: Game providers such as Evolution Gaming, Pragmatic Play, and NetEnt receive only the minimum data required to deliver your gaming experience
  • IT Service Providers: Companies we engage to manage our platform's technical infrastructure, cybersecurity, and support systems
  • Legal Authority: When required by court order, regulatory authority directive, or applicable Malaysian legal obligation
  • Audit & Compliance: Independent audit bodies that conduct compliance reviews, security audits, and RNG verification on behalf of onepiece8

All third parties who receive your data are required to uphold data protection standards equivalent to or stricter than our own. Legally binding data protection agreements are signed with each relevant third party.

Note: onepiece8 never requests your password via email, WhatsApp, or any other channel. Do not share your login credentials with anyone claiming to represent us.

5

Data Security

Your data security is our top priority onepiece8. We implement multiple layers of technical and procedural safeguards to ensure your data remains secure at all times:

  • 256-bit SSL/TLS Encryption: All communications between your device and our servers are encrypted using industry-standard security protocols
  • Stored Data Encryption: Sensitive data such as financial information and passwords is stored in encrypted format in our database
  • Role-Based Access Control: Only onepiece8 with a legitimate business need may access players' personal data
  • Two-Factor Authentication (2FA): Available to all player accounts and mandatory for internal staff accounts
  • 24/7 Security Monitoring: Our automated threat detection system continuously monitors for any suspicious activity
  • Regular Security Audits: Penetration testing and independent security audits are conducted periodically by external security experts
  • Incident Response Plan: A clear data breach response procedure to ensure players are promptly notified in the event of an incident

While we take all reasonable precautions, no system can guarantee absolute security. We encourage you to do your part by using a strong password, enabling 2FA, and keeping your login credentials confidential.

6

Cookies & Tracking Technologies

Platform onepiece8 uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device. The types of cookies we use are as follows:

Cookie Type Purpose Duration Can Be Disabled
Important Login sessions, security, and core platform functionality Session / 30 days No (platform will not function)
Preferences Stores language, display settings, and game preferences 1 year Yes
Analytics Understanding how players use the platform to drive improvements 2 years Yes
Marketing Delivering relevant promotions based on your interests 90 days Yes

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the onepiece8.

We do not use cookies to track your activity on third-party websites outside the onepiece8.bet.

7

Cross-Border Data Transfers

As an internationally operating platform, your personal data may in limited situations be transferred to and stored on servers located outside Malaysia. This may occur when we use cloud service providers or technical infrastructure based in other countries.

When cross-border data transfers occur, onepiece8 to ensure:

  • The recipient country maintains a level of data protection adequate or equivalent to Malaysia's
  • Appropriate data transfer agreements are in place before any transfer takes place
  • Recipients are bound by binding data protection obligations
  • Transfers are limited to the minimum data necessary

You have the right to learn more about the specific protection mechanisms applied to your data transfers. Please contact our Privacy Officer for further details.

8

Your Rights Regarding Personal Data

Under Malaysia's PDPA and international data protection principles, you have the following rights regarding your personal data held by onepiece8:

Right of Access
You have the right to request a copy of all personal data we hold about you. We will provide this information within 14 business days.
Right to Rectification
If any of your personal data is inaccurate or incomplete, you have the right to request an immediate correction. You can update certain information directly through your account settings.
Right to Erasure
You may request the deletion of your personal data, subject to applicable legal retention requirements. Financial records must be retained for the period prescribed by law.
Right to Data Portability
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider if you so choose.
Right to Object
You have the right to object to the processing of your data for direct marketing purposes at any time. You may also object to processing based on legitimate interests in certain circumstances.
Right to Restrict Processing
In certain circumstances, you have the right to request that we restrict how we use your data while a dispute or review is being processed.

To exercise any of the above rights, contact our Privacy Officer at privacy@onepiece8.bet by clearly stating your request. We may require identity verification before processing your request.

9

Data Retention Period

onepiece8 retains your personal data for as long as it is needed for the purposes described in this Privacy Policy, or as required by applicable Malaysian law. Our general data retention guidelines are as follows:

  • Active account data: Retained for the duration your account is active, plus 5 years after account closure
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's accounting and tax legal requirements
  • Support communication logs: Retained for 3 years from the date of last interaction
  • Technical log data: Retained for 12 months for security and troubleshooting purposes
  • KYC records: Retained for 5 years after account closure in accordance with AML compliance requirements
  • Marketing data: Retained until you withdraw consent or submit a deletion request

When data is no longer required, it will be securely deleted or anonymised in accordance with the data disposal procedures established by onepiece8.

10

Child Protection

Platform onepiece8 is intended for users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.

If we discover that data belonging to an underage minor has been collected without appropriate consent, we will take the following steps immediately:

  • Suspending the affected account immediately
  • Deleting all collected data
  • Contacting a parent or legal guardian where identifiable
  • Investigating how the incident occurred to prevent it from happening again

If you become aware or suspect that a child under the age of 18 has registered an account at onepiece8, please contact us immediately at privacy@onepiece8.bet.

Parental Responsibility: We encourage parents and guardians to monitor their children's online activities and use appropriate parental control software to prevent access to gambling websites.

11

Privacy Policy Amendments

onepiece8 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements. When significant amendments are made, we will:

  • Updating the "Last Updated" date at the top of this document
  • Displaying clear notices on the homepage onepiece8 about changes made
  • Sending email notifications to all registered members for significant material changes
  • Providing a minimum of 30 days for you to review changes before they take effect

We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your data. Continued use of the onepiece8 after amendments take effect will be considered your acceptance of the updated Privacy Policy.

12

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by onepiece8, please contact our Privacy Officer through the following channels:

Privacy Email
privacy@onepiece8.bet
Live Chat
Available 24/7 on the platform

We are committed to responding to privacy-related enquiries within 3 business days and resolve all formal requests within 14 business days. For complex requests, we will notify you if additional time is required.

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body.

Your Data Is Safe at onepiece8

We take your privacy seriously. Join 500,000+ Malaysian players who trust onepiece8 as their preferred online casino platform.

256-bit SSL · PDPA Compliant · No data sales · 24/7 support

Secure registration · Data protected · Adults 18+ only

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